We have set out below the terms and conditions (the “Terms”) you are agreeing to when you use (however you access it including from a mobile device) this site (the “Site”).
By accessing or submitting data on the Site you give your consent that all personal data that you submit will be processed by us in the manner and for the purposes described below. Please read the following carefully to understand our practices regarding your personal data and how we will treat it.
By using the Site, you warrant that you have the right, authority and capacity to enter into and be bound by these Terms. We do not represent that any material on the Site is appropriate for use in locations other than the United Kingdom and will not be liable for any losses incurred as a result of such use. If you choose to access the Site from other locations, you are responsible for compliance with local laws if, and to the extent, such local laws are applicable.
By submitting information to the Site, you agree that, whilst we may contact you in relation to the information you have provided, we are not obliged to provide you with any particular service. We make no warranty that the contents of the Site are free from infection by viruses or anything else which has contaminating or destructive properties and shall have no liability in respect thereof. We do not represent or guarantee the truthfulness, accuracy or reliability of any material contained on the Site. All such material is intended as information only and does not constitute advice. You acknowledge and agree that any reliance on material contained on the Site is at your own risk.
We have taken every care in the preparation of the content of the Site, however we cannot guarantee uninterrupted and totally reliable access to the Site, and therefore cannot guarantee that the information will always be completely up to date and free of mistakes. To the extent permitted by applicable law, we disclaim all warranties, express or implied, as to the accuracy of the information contained in any of the materials on the Site and will accept no liability for any loss or damage arising as a result of problems with access. We shall not be liable to any person for any loss or damage howsoever caused which may arise from the use of any of the information and materials contained on the Site. Certain links in the Site may lead to other websites, which are not under our control. When you activate any of these you will leave the Site and we have no control over and will accept no responsibility or liability for the material on any website which is not under our control.
We may make software owned or operated by third-party companies available to you. You must only use this software in accordance with the terms and conditions imposed by the third-party provider. Your correspondence or participation in promotions, or business dealings with advertisers or our trade partners found on or through the Site, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertisers or trade partners. You agree that we shall not be responsible or liable for any loss or damage of any sort incurred as a result of any such dealings, or as the result of the presence of such advertisers or trade partners on the Site.
We may suspend the Site at any time and for any reason whatsoever, including but not limited to repairs or upgrades, and shall not be liable to you for any such suspension. We reserve the right to alter these Terms from time to time by posting new terms and conditions on the Site. If any provision of these Terms is held by any competent authority to be illegal, invalid or unenforceable in whole or in part then such provision shall be deemed to be omitted and the validity of the other provisions of these Terms shall not be affected. All liability is excluded to the maximum extent permitted by law including any implied terms. The exclusions of liability set out in these Terms shall not apply to any damages arising from death or personal injury caused by our negligence, or any of our employees or agents.Nothing in these Terms shall, whether directly or indirectly, give or be deemed to give any enforceable benefit of any kind to any third party as against us. Any failure or delay by us to enforce any of these Terms shall not be considered a waiver by us of our right to enforce such term or condition of these Terms.
Prohibitions of Use
We prohibit the use of the Site for any unlawful purpose. In addition to this, you agree not to use, nor allow any person under your control to use, the Site for the following purposes: posting any incomplete, false or inaccurate information; posting any information which is subject to confidentiality provisions (implied or express); posting any information which, in our reasonable opinion, we consider to be defamatory, offensive, obscene, threatening, racist, sexist or discriminatory; deleting, amending or in any way altering any material which has not been posted by you; posting materials which are not your own work (in whole or in part) without having the consent of the original author; or making use of the Site and/or the materials in a way which infringes the intellectual property rights of any other party. In the event that we consider that you are making any illegal and/or unauthorised use of the Site and/or your use of the Site is in breach of these Terms, we reserve the right to take any action that we deem fit, including terminating your use of the Site without notice and with immediate effect and, in the case of illegality, instigating criminal proceedings. Notwithstanding any other provision of these Terms, we may, at any time and for any reason, terminate these Terms with you and deny you access to the Site.
The copyright and all other intellectual property rights in the material contained on the Site, together with the website design, images and source code, belongs to us and all rights are reserved. You warrant that you are the owner, or alternatively that you have obtained the necessary consent(s) from the owner(s), of all and any material that you post on the Site.You grant to us a non-exclusive, perpetual, irrevocable, royalty-free licence to use any material that you post on the Site in accordance with these Terms. You warrant that you will neither (a) resell, transfer or provide to any other person the use of or access to the Site; nor (b) allow any other person access to any password, user ID or account information held by you in connection with the Site. We grant to you a non-transferable, non-exclusive, revocable, royalty-free licence to view and print the content of the Site for your personal and non-commercial use only.
Information Collection and Use
We are committed to protecting the privacy of the users of our Site. We are the sole owner of the information collected on the Site. We will not sell, share, or rent this information to others in ways different from those disclosed in this policy. We collect information from you at several different points on the Site and may collect information from other companies, such as demographic and navigation data and information and data about you available on other websites or databases.
If you choose to make a booking our agents will collect details that you provide in relation to that booking or query. Information held which is likely to be passed onto us may include your name, contact details, date of birth, information about people travelling with you, information about your booking and any additional information we may need to help meet your specific requirements.
The information you provide may be used in a number of ways, for example to tell you about other products and services we think may be of interest to you, to manage customer service queries and to help us respond to information requests from you.
We will not capture data about public (unregistered) users of the Site, other than your IP address and session details such as pages viewed and type of browser used. This information is automatically logged by the web server and will be used to evaluate the use and performance of the network.
Registration for newsletter
In order to receive our newsletter, you must first supply your email address. During enrolment, you are required to confirm your email address to complete our security process. You can remove yourself from our mailing list at any time simply by clicking the relevant link contained in every newsletter we send out.
We may share (whether or not for payment) aggregated demographic information with our partners, clients and advertisers. This is not linked to any personal information that can identify any individual person. We may partner with another party to provide specific services. When you sign up for these services, we will share names or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services. We may also use such aggregated information and statistics for monitoring the Site usage in order to help us develop the Site and our services and may provide such aggregate information to third parties.
We use IP addresses to analyse trends, administer the Site and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
We regularly send out newsletters, discount books or alerts to our members to let them know about the latest discounts and offers. By default members will receive all email communications. We may also wish to provide you with information about special features of our Site or any other service or products we think may be of interest to you. This is an opt-in email option selected when you register to the Site. At any time you can alter your personal profile on the Site to disable any further emails. From time to time the Site will request information from you via surveys or contests. Participation in these surveys or contests is completely voluntary and you have a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as postcode or age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use of and satisfaction with this Site.
If you elect to use our referral service for informing a friend about our Site, we will ask you for your friend’s name and email address. We will automatically send the friend a one-time email inviting them to visit the Site. We store this information for the sole purpose of sending this one-time email. This information is then discarded after the email is sent.
Data Protection Act 1998 (the “Act”)
We make every effort to ensure that our practices, procedures and systems comply with the relevant data protection legislation and we are registered as a data controller for the purposes of the Act. We shall only use your personal data in accordance with the legal requirements, principles and best practice recommendations of the Act, which grants you various rights in respect of the processing of your personal data. For more details about your rights under the Act, the rules we have to adhere to in collecting and storing your information, and how you can check your data records, please visit www.dataprotection.gov.uk. You have a right to receive a copy of the information we hold about you by sending your request via our contact form on this Site. We will then send you a payment request for £10 so that we can deal with this.
Updating/Removal of Personal Information
If any information regarding you requires to be corrected, updated or changed it is your responsibility to advise us of the required amendments. If you inform us that you no longer desire our service, we shall correct, update or remove your personal data provided to us. Please note, an archive copy of any information provided to us may be retained by us for our records and for audit purposes.
These Terms shall be governed by and construed in accordance with laws of England and Wales. If any provision of these Terms shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions. By accepting these Terms you submit to the non-exclusive jurisdiction of the English courts.
If you have any questions at all about this policy or the Site or about how we use and process your personal information, please do not hesitate to contact us at us via our contact form on this Site.